The following frequently asked questions should give you a better understanding of our products. Please know that we are just a phone call, text or email away from answering any questions so don't be afraid to reach out to us via our contact page.
ARE THE MOISTURIZERS LIKE A LOTION?
Yes and no. Our moisturizers are APPLIED just like a lotion, but technically speaking, lotions are made with water and preservatives.
Our moisturizers do not contain water OR preservatives, so they are considered a body butter.
WILL THEY MOISTURIZE LIKE A LOTION?
Yes, in fact, even better than a lotion! Our moisturizers are made with organic oils, butters and fats, making them rich and hydrating with just a tiny amount used.
WILL IT BE OILY ON MY SKIN?
At first, yes, because you are applying an oil to your skin. However, within just a few seconds, your skin will draw all that natural moisture deep into the layers of your skin, leaving you hydrated, but not greasy.
We do recommend applying after your daily shower when your pores are most open and ready to absorb. And we also recommend using just a tiny amount as just a little goes a LONG way.
HOW OFTEN DO I NEED TO USE IT?
Our moisturizers typically only need to be applied once per day. The fantastic thing about our natural moisturizers is that because of the dynamic blend of ingredients we use, including grass fed tallow, our moisturizers carry moisture to the cellular level.
This prevents dryness throughout the day (and in some cases for more than one day).
HOW LONG WILL ONE JAR LAST?
That depends, of course, on how much you use and how often you use it. Some use it within one month, some make it last 6 months or more.
DO I HAVE TO STORE MY MOISTURIZER IN THE FRIDGE?
No. The oils/fats are shelf-stable, meaning they do not have to be refrigerated. Use within 6 months and store out of direct sunlight for best quality.
WILL IT MELT?
Yes, if left in sunlight or in a hot location, our moisturizers will melt. It’s best to leave the jars on a dresser, out of direct sunlight or tucked away in a cabinet. No need to refrigerate or anything fancy, just keep away from heat.
Please keep in mind that the moisturizers can melt during shipping. We highly recommend ordering a cold shipping kit with every order containing a moisturizer during the summer months or if you live in a hot weather location.
CAN I USE MY FINGER TO TAKE IT FROM THE JAR OR WILL THAT CAUSE MOLD?
Yes you can use your finger to scoop out the cream from the jar without it causing mold.
Because there is no water in the formula, the chances for bacterial growth are very slim unless your fingers are covered in water before digging in. Simply dry your hands before applying.
CAN I USE THE MOISTURIZER ON MY FACE?
The only way to know for sure is to try it yourself. Some report the moisturizers to be too heavy for their face and some appreciate how hydrating the moisturizers are for their dry face.
I've personally been using the Transform Moisturizer on my face for over 10 years and get compliments all the time on how nice my skin is!
Being non-comedogenic (meaning it doesn't clog the pores) it doesn't present a problem for acne-prone people either.
HOW LONG DO THEY LAST?
Because we use high-quality tallow in our soaps, they last quite a bit longer than your average store-bought or vegan soap.
Some customers report the soap lasting 2 weeks with daily use, and some get a full 2 months out of one bar of soap!
Obviously, how often you use them and how aggressively you lather will make a difference.
Another factor is how you store the soap after each use. Make sure the soaps do not sit in standing water and aren't directly under a showerhead where they are constantly sprayed with water.
Drain your soap dish of excess water after every use to prevent them from getting mushy.
HOW BIG ARE THEY?
They are pretty hefty! Being handmade, each soap is slightly different both in appearance and size, however, none are less than 4.2 oz total (on average they weigh 4.4oz). They are about 3" wide, 2.5" tall and 1" deep. Some are slightly bigger or smaller. Regardless, every ounce is amazing!
DOES IT HAVE A STRONG SCENT?
YES!!!!! Sorry unscented soap lovers...our soaps are powerfully aromatic with the purest essential oils on the market. We use twice the industry standard of essential oils in our soaps which allows them to bring about an aromatherapy experience like no other even at the smallest sliver of soap.
HOW LONG DOES THE SCENT STAY ON THE BODY?
A couple hours at least. I've had people compliment how I smell hours after I've showered, putting nothing on other than the soap I've used.
CAN I USE THE SOAP ON MY FACE?
Yes of course! Being all natural, non-drying, they are great for use on the face. With that said, following up with a quality moisturizer like our Transform Moisturizer is essential to keeping your facial skin looking fantastic and preventing dry out.
CAN I USE THE SOAP ON MY HAIR?
Yes of course! Our soaps are very versatile. You can easily use a bar to wash your hair, then rinse with apple cider vinegar with cold water. Doing this allows your hair to return to a balanced ph level and closes your hair cuticles, just like the concept of shampoo and conditioner. Customers have raved over the appearance of their hair after using our soaps.
CAN I USE THE SOAP FOR SHAVING?
Yes of course! We use clay in every bar of soap. This creates a smooth glide for razors to pass over the skin, cutting the hair effectively, leaving behind silky smooth skin.
Also, our soaps have a rich, creamy lather with tons of thick, stable bubbles - again, perfect for shaving.
Will the lather look like shave gel from a can? Nope, but rest assured it also won't have the chemicals in it either.
CAN I LEAVE THE SOAP IN THE SHOWER?
Yes. You can store the soaps anywhere so long as they are not sitting in water. There are no special handling instructions other than draining the soap dish before getting out of the shower so the soap has a chance to dry between uses.
HOW DO YOU MAKE THE SOAP?
We use the cold-process method to make our soaps. This is the traditional way of soap making passed down through our ancestors. This method gives us 100% control of what we put in our recipe and we love the way this method produces a solid, nourishing bar of soap.
WHAT ARE THE MAIN INGREDIENTS?
Tallow from grass-fed cattle raised organically, organic virgin coconut oil, organic extra virgin olive oil, organic castor oil and organic unrefined shea butter. That, plus pure essential oils, herbs, clays and of course, positive intention.
HOW DO I USE THE SPRAYS?
You can use the aromatherapy sprays the same way you would use a perfume or air freshener. They are all natural, therefore, gentle on the skin and non-damaging to fabrics.
Spray them on your body, spray them onto your clothes, spray them around your home or office, spray them on your pillow at night! Whatever and however you want, just make sure you shake before every use.
HOW LONG WILL THE SCENT LAST?
The sprays are all natural, which means they will last as long as the essential oils will last.
Some people report a few hours, some people get all day scent and some can smell the aroma in their clothes days after use.
It's safe to say that because they are 100% natural, you can spray them as many times a day as you want to get the aroma you desire!
HOW LONG DOES ONE 4OZ BOTTLE LAST?
It's hard to tell exactly because it depends on how often and how much you use. A heavy handed sprayer should get 1-2 months out of one bottle. A delicate sprayer might get 6 months out of one bottle. Only time and experience will tell!
DO THE SPRAYS CONTAIN ALCOHOL?
Nope. They are created with only water, witch hazel and essential oils. This is also why it is important to shake them very good before every use.
Remember, oil and water don't mix so you have to physically mix the liquid every time to allow the witch hazel to loosen the barrier between the oil and water and blend them up nice.
I BOUGHT A SPRAY AND CAN'T SMELL ANYTHING
Our aromatherapy sprays are 100% natural. This means that the oils, water and witch hazel separate when left to sit for a while.
This is why it is so important to shake the bottle thoroughly before every use. Your shaking mixes the ingredients so the essential oils can disperse with every spritz.
If you don't shake before every spray, you will only be spritzing the water that has settled to the bottom. Make sense?
MY SPRAY CAP STICKS AFTER EVERY SPRITZ
We know your frustration; it happens to us too. Essential oils are powerful ingredients that can begin to eat away at the plastic sprayer mechanism inside the bottle. The only way to prevent this from happening is to use a chemical solvent to break down the essential oils - which we will not do! (100% natural over here).
Our first solution is to store and ship the bottles with a sealer cap and include the spray cap on the side. This prolongs the spray cap functionality by not storing the sprayers inside the bottle until you receive it and begin using it. This is automatically included in your order.
Our second solution is for you to contact us for a replacement cap free of charge.
Our third solution is to simply pull up on the spray cap after every spritz. We know these all may not be the best solutions, but when your #1 priority is natural, some adjustments have to be made to work with nature.
I HEAR SOMETHING JINGLING INSIDE, WHAT IS IT?
What you're hearing is a small collection of quartz crystal chips.
Considered the master healer of all crystals, clear quartz is said to be able to soak up and transform energy, clear negative vibes and hold onto intentions.
As we are making the products, we speak positive intentions to them. The crystals hold onto those good vibes and pass them onto you.